Every aspect of Profitec’s Business Service Divisions has been extensively designed to ensure top-notch, premium service for the client and the end-users. Each employee is fully trained and well versed in each application, enabling them to become an extension of the client office, providing an integral component critical to the day-to-day operations of the Customer’s business. Profitec will treat the database with the utmost care. The Customer Care staff has access only to those areas of the database that allows them to access information required to respond to the end-users inquiries. The Database Management and Service Order Processing staff are authorized to build and maintain the system as well as make modifications according to the Customer’s specifications. The Revenue Assurance staff is authorized to provide a credit on an account or make modifications according to the Customers specifications.