Revenue Assurance & Collections
Profitec offers a fully equipped credit and collections department providing courteous and consistent service.
The collections representatives are experts at handling sensitive billing issues. Profitec’s Revenue Assurance Representatives are trained to ensure the client’s revenues are collected in a timely manner and processed daily. Profitec also offers bank lockbox services at our quantity discounted rates. The transactions are processed daily and electronically transferred to the client’s bank of choice.
The following activities will be performed by Profitec’s Revenues Assurance Representatives:
- Establish a lockbox account (if applicable)
- Process daily lockbox activities (if applicable)
- Process manual payments daily
- Process returned checks daily
- Establish Merchant Account (if applicable)
- Make collection calls on delinquent accounts
- Refer delinquent accounts to collections agency on uncollected accounts
- Responsible for monthly processing of late invoices (dunning)
- Reports daily collection activity to the Customer
Profitec can provide your company and its employees with efficiency reports detailing telephone usage and costs on a per extension basis. This helps to keep costs down by reducing personal calls and increasing employee productivity. Make your employees aware of their usage by delivering them a monthly Awareness statement.